Lau Yun Wah Paul Dr Orthodontist - Hong Kong, Hong Kong

Everyone needs to wait for at least 2 hours before getting to see the orthodontist, even i 'survived' from this long waiting progress at reception, they will still make you to wait inside to before you get to see the Dr.

One of my appointments that i made at least two months ago was cancelled because 'Dr. Lau will be out of town', but somehow he told me he just wanted a day off on monday to go Disneyland with his family.

One day I was a bit late for my appointment because of work, the reception lady started to call me and asked where i am, i told her i will be arriving in 10 mins, she seemed pretty annoyed, and the result, of course, there was still a long queue at the time when i got there, they made me wait for at least an hour as usual, i totally don't see why she had to be that mean

Finally I needed to get a retainer after i removed all the attachment, the female orthodontist said i must return on the same day in the evening to get the retainer, cos they're about to send my mold to the lab, she's very straight about this even i said i have a work meeting in the evening, saying that if i don't wear it on the first day my teeth will start moving and all the hard work will be destroyed blah blah blah, so i rescheduled my meeting because i need to 'get my retainer', however just one to two hours before my same day evening appointment, the reception lady called, saying the lab couldn't finish it on time so just asked me to come the day after without any apologise.

During my after check, again they cancelled my appointment 2 hours in advance, saying that 'Dr. Lau needed to attend a conference', the next day the reception lady called, saying because 'i' cancelled the appointment so they need to reschedule a new time slot for me.

Oh and FYI i need to pay $500 consultant fee for a after check, while most of the other orthodontic clinics do this for free for their clients.

Last but not least i went to the central branch, paid more than HK$60,000 to receive this kind of 'great' service, if you're looking for a orthodontic clinic, please carefully consider before picking this and choosing a very busy Dr. Lau as your orthodontist.